DOMESTIC SHIPPING METHODS
Please note: we do ship to PO Boxes.
Fast (UPS Ground): FREE
Faster (UPS 2nd Day Air®): $ 10
Fastest (UPS Next Day Air®): $ 15
SHIPPING FAQ
When will my order ship?
All orders placed Monday – Friday before 2pm PST ship within 24 hours. All orders placed after the cut off time will ship the following business day. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.
Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.
Why is my order not being delivered in the time estimated?
Shipping estimates are provided by UPS and DHL. We have been advised that some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!
How does international shipping work?
We use DHL Express for all international shipments. Average total transit time is 1-7 business days. However, delays can occur in transit or due to holds at your local customs office, so it may take longer for an order to be delivered.
Taxes, duties and international processing will be assessed and collected at checkout.
Please ensure to provide a shipping address that DHL Express is capable of delivering to. We will not be liable if DHL is unable to make delivery to the shipping address provided
Why am I being charged additional taxes or fees at checkout?
Our prices do not include taxes and duties. VAT or other applicable taxes based on the country you are shopping from/shipping to are added once you enter your address at checkout.
Why was my order shipped in multiple packages?
Some countries impose a value limit on international shipments. If your order is above the limit for your country, your order may be shipped as multiple shipments with separate tracking numbers. Contact your local customs office for more information on the value limits for your country.
How do I know that my order has been shipped?
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
Do you offer signature-required shipment delivery options?
Yes. Athletics research is not responsible for lost or stolen packages. To ensure the safety of large orders, we automatically require a signature upon delivery for all orders over $500
